Comprehensive information about secure login procedures and account protection
Welcome to the Uphold Security Information Portal. This resource provides essential guidance on maintaining the security of your Uphold account through proper login procedures and security awareness.
Uphold employs industry-leading security measures to protect your account and financial assets. Our multi-layered authentication system is designed to ensure that only authorized individuals can access your account.
The security of your Uphold account begins with establishing robust login credentials. We recommend the following practices:
Create a unique password containing at least 12 characters with a mix of uppercase and lowercase letters, numbers, and special symbols. Avoid using personal information or common phrases.
Enable two-factor authentication (2FA) for an additional layer of security. This requires both your password and a verification code from your mobile device to access your account.
Only log in to your Uphold account from trusted devices. Regularly review active sessions in your account settings and remove access from unfamiliar devices.
When accessing your Uphold account, always verify that you are using official channels:
Ensure the website address begins with "https://" and displays a padlock icon in the browser address bar.
Only use official Uphold domains. Be cautious of lookalike domains designed to mimic our platform.
Download the Uphold mobile application only from official app stores to avoid counterfeit versions.
Cybercriminals often create fake login pages to steal account credentials. Be vigilant for suspicious emails, messages, or websites requesting your Uphold login information. Uphold will never ask for your password or two-factor authentication codes via email, text message, or phone call.
In the event you encounter issues accessing your account, Uphold provides secure recovery options:
If you've forgotten your password, use the official password reset feature. You'll receive instructions at the email address associated with your account.
If you lose access to your 2FA device, contact our support team with the required verification information to restore account access.
If you notice any unusual activity in your account or believe your login credentials may have been compromised, immediately contact our security team through official channels.
Uphold employs advanced security systems that continuously monitor for suspicious login attempts and unusual account activity. Our automated systems may temporarily restrict account access if potentially fraudulent behavior is detected, requiring additional verification to ensure account protection.
To maintain the highest level of security for your Uphold account:
By following these guidelines, you contribute significantly to the protection of your financial assets and personal information within the Uphold platform.